FAQ - Frequently Asked Questions

How are your shirts printed?

We use DTG printing. Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer, which prints the ink directly onto the garment in the desired design. DTG uses specialty inks, which are absorbed by the fibers of the garment.

Do You Have A Shirt Sizing Chart?

Yes, we do! :) Please see the charts below for the shirt styles we currently offer.

Camperville Hoodie Sizing Chart

Hoodie Specifics

  • Style Notes: Relaxed Unisex Hoodie
  • Material: 50% cotton, 50% polyester.
  • Washing Info: Machine Wash Warm, Tumble Dry Low. 
  • Sizing: Unisex/Mens

How To Measure A Hoodie

Camperville - How To Measure A Hoodie For Proper Size

 

Teespring Premium Tee Size Chart

Premium Unisex Tee Specifics

  • Material: 4.3 oz. - 100% combed ringspun cotton.​
  • Washing Info: Machine Wash Cold, Tumble Dry Low

 

Teespring Women's Premium Tee Size Chart

Premium Women's Tee Specifics

  • Material: 4.3 oz. - 100% combed ringspun cotton.
  • Washing Info: Machine Wash Cold, Tumble Dry Low

 

Bella Flowy Tank Size Chart

Bella Flowy Tank Specifics

  • Material: 3.7 oz., 65% Polyester, 35% Viscose
  • Washing Info: Machine wash warm, inside out, with like colors. Only non-chlorine bleach. Tumble dry low. Medium iron.

I just placed an ordered. When will my order arrive?

  • Our printed products (shirts, mugs, etc) are custom printed per order, so we ask that you please allow up to 14 business days for you to receive your order (Canadian Orders - please note that customs may add additional time).
  • For all other products, please allow 7 days unless otherwise stated on the product page.

I ordered 2 items, why did I only receive one ? 

When you order multiple items they may be shipped separately due to logistically reasons. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you. 

I placed an order but I didn't receive a confirmation email...what's going on?

Kindly check your SPAM folder to see if your confirmation email was sent there. 

Oh no, I messed up my shipping address and/or shirt size! Can I change it? 

If this happens to you, just email us as soon as you can and we MIGHT be able care of it. However, we can't make any promises. All of our shirts are printed on demand, and most orders are shipped within 24 hours of order placement. If your order has already been shipped, take heart. We'll still try to make it right. We know how frustrating it can be to pay for something you can't use.

I don't have a tracking number, when will I get it?

Please check you 'Spam' folder to ensure that the shipping confirmation email hasn't found it's why there. You can also contact us via email for your order status if it has been longer than the time mentioned above. 

What’s your refund/exchange policy? 

If there’s something wrong with your order ( wrong shirt, defective product, etc.), return it to us unworn and unwashed within 60 days of delivery and we’ll be happy to issue a refund or replacement.

Exchanges are a little more difficult since we print close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us and we’ll see what we can do.

I want , but I'm too cheap to buy one, or I can't afford it right now. Any chance I could snag a free one?

Like Us On Facebook. We’ve been known to give out free t-shirts and other products from time to time, wink wink.

X